Last updated: July 27, 2026
This is ZETHECH's designated online route for submitting an order-cancellation notice. Submitting a notice does not guarantee that the order or item qualifies for cancellation, but a statutory notice takes effect according to applicable law and does not depend on prior approval.
Submit a cancellation notice online
Alternative written methods
Email Zethech1@gmail.com, send a WhatsApp message to +972-50-868-8236, or send written notice to ZETHECH, Pri Megadim 91, Ma'ale Adumim, Israel. State the purchaser name, order number, item and an unambiguous request to cancel.
Before dispatch
Client Care will check whether the order has been accepted, entered processing, customization or dispatch. ZETHECH may be unable to stop operational processing, but any statutory cancellation right remains governed by applicable law.
After dispatch or delivery
A customer may need to receive or return the goods using the designated instructions. Mandatory cancellation rights and the additional voluntary 45-day return extension are governed by Returns, Exchanges & Refunds. Regional summaries appear in International Consumer Rights.
What happens next
Client Care will identify the order and provide operational instructions, return details or a reasoned response in writing. Do not send goods to an address shown on a supplier parcel. Waiting for the correct address does not invalidate a cancellation notice already submitted validly under applicable law.
