Clear answers about Zethech jewelry, moissanite, materials, sizing, delivery, returns, and care.
Products & materials
What does Zethech sell?
Zethech offers moissanite rings, earrings, necklaces, and bracelets selected for clean design, visible brilliance, and wearable styling.
What materials are used?
Materials vary by product. Many pieces use 925 sterling silver as the base metal. White-gold, yellow-gold, rose-gold, rhodium, and other plated finishes vary by design and selected variant. The product page is the source of truth for the exact base metal, finish, stone size, dimensions, and quantity included.
Does every product include a certificate?
No universal certificate promise applies to the full collection. Any document or certificate included with a specific product must be stated clearly on that product page or selected variant.
About moissanite
Is moissanite a diamond?
No. Moissanite is a distinct gemstone. It is known for strong brilliance and colorful fire, but it is not a mined diamond.
How does its sparkle look?
Moissanite can show bright white flashes and more rainbow-like fire than diamond, depending on the cut, setting, stone size, and lighting.
Can moissanite be worn regularly?
Moissanite is durable and suitable for many everyday jewelry styles when cared for responsibly. Remove jewelry before heavy activity, swimming, cleaning, showering, or sleeping to help protect the setting and plated finish.
Choosing the right option
How should I choose a stone size?
Compare both the carat description and millimeter measurement when available. Product photography is enlarged to show detail, so millimeter dimensions give a better sense of scale.
How should I choose a ring size?
Measure a well-fitting ring or your finger before ordering and compare it with the available US size options. Contact customer care before ordering if you are between sizes.
How do necklace lengths differ?
Shorter lengths sit closer to the neckline; longer lengths fall lower on the chest. Review both inches and centimeters in the selected variant.
Shipping & returns
How long does delivery take?
Standard processing is usually 3–5 business days. Typical delivery is 7–21 business days after dispatch, depending on destination, carrier, customs, and local delivery conditions. Tracking is sent after dispatch when available.
Can I return an item?
Eligible return requests must be submitted in writing within 14 days after delivery. Conditions, exclusions, return shipping, and refund timing are stated in the official Return & Refund Policy.
Are earrings returnable?
Pierced jewelry may not be returnable after sealed hygiene packaging has been opened, unless the item arrives defective, incorrect, or mandatory law provides otherwise.
Jewelry care
How should I care for plated jewelry?
Avoid perfume, lotions, harsh chemicals, prolonged moisture, pools, and sea water. Wipe gently after wear and store each piece separately in a dry pouch or box.
Need personal help?
Email Zethech1@gmail.com or WhatsApp +972-50-868-8236. You can also review our Shipping & Delivery Policy and contact page.
